Q: Do you offer 24/7 emergency service?

A: Yes. Water damage doesn’t wait for business hours, and neither do we. Our team is available 24/7 to respond quickly and minimize damage.

Q: How fast can you get here?

A: In most cases, we can be onsite within 1-2 hours. Quick response is critical to preventing further damage, and we make it our priority.

Q: Will my Insurance cover water damage restoration?

A: In many cases, yes - but coverage depends on the cause of the damage and your policy. We work directly with your insurance company to document the loss and help streamline your claim.

Q: How long does the water restoration process take?

A: Every situation is different, but most jobs take between 3–5 days for complete drying. We’ll provide a clear timeline once we assess your property.

Q: Can you prevent mold after water damage?

A: Absolutely. Mold can begin to grow within 24-48 hours after water damage. Our drying and dehumidification process is designed to eliminate moisture and reduce the risk of mold growth.

Q: Do I need to leave my home during the restoration process?

A: Not always. For minor water damage, you may be able to stay. In larger cases (or when safety is a concern), we’ll let you know the best course of action.

Q: What should I do before your team arrives?

A: If it’s safe:

• Turn off the source of water if possible.

• Move valuables to a dry area.

• Avoid using electrical appliances in wet areas.

• Don’t try to remove large amounts of water on your own.

Q: What types of water damage do you handle?

A: Everything from burst pipes, appliance leaks, and roof leaks to storm flooding and sewage backups. No job is too big or too small.

Q: Why should I choose Living Water Restoration?

A: We’re a family-owned, local company that combines professional training and equipment with compassionate, honest service. We don’t just dry your home — we restore your peace of mind.